Business Travel & Tours

Part of the Travel Leaders Network

4879 Kietzke Lane Reno, NV 89509 United States

Call Now! (775) 324‐1777

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About Us

Business Travel & Tours was established in 1993 on the simple principal of providing the frequent business traveler with exceptional service on every transaction. Since our inception, the company has grown into the largest travel management company in Northern Nevada with an extensive list of clients. We firmly believe that it is our people, and the high level of service they provide, which is our most important asset. Our success is emphasized by our people-service-profit philosophy which can best be summarized as:

We provide our employees with the training, tools and resources they need to perform their jobs efficiently and effectively. They in-turn, work to provide exceptional service, which creates customer loyalty and leads to growth, profitability and an organization offering security and opportunity to its dedicated employees. Our founder and President holds the strong belief that it is our employee’s efforts to go above and beyond our customer’s expectations that has been the key factor to our customer retention, growth and success.

We understand the importance of listening carefully to our customer’s needs and doing things right the first time. Details are critical and superior customer service is paramount. Exceptional service has been the cornerstone fueling our past growth and will continue to be our primary focus going forward.

We are a full service Travel Agency with specialization in Corporate Travel Management, International and Government Travel, as well as, Luxury vacations. We fully understand and enthusiastically embrace the importance and expectation of exceptional service and outstanding customer satisfaction. Service and responsiveness is what separates us from our competitors big and small.

Our team of experts can evaluate your unique needs, develop a program that best fits your corporation and provide insights on “Best Practices” used by other organizations. We are not a call center. Our agents are hand selected, dedicated to your account to match your specific needs and fully engage with every trip to ensure trip logic and accuracy.

Our combination of hands-on attention and our suite of services and tools help organizations manage their travel budgets more efficiently; ensure the security of their travelers 24 x 7 and provide travel spend reporting and analysis to ensure your travel spend is being maximized for savings.

Call us at 775-324-1777 or contact us online!

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Testimonials

Pati Is Amazing At Finding And Arranging International Travel

Pati is amazing at finding and arranging international travel, even last minute, and continual works to find the best route,...

Cassandra S.

2017-09-25T02:58:33+00:00

Cassandra S.

Pati is amazing at finding and arranging international travel, even last minute, and continual works to find the best route, price, and even seat. I would recommend her for all travel planning.
https://btttravel.com/testimonials/pati-is-amazing-at-finding-and-arranging-international-travel/

One Of The “Little Things” I Appreciate Is The Detailed Itineraries…

As a long-time client of Business Travel and Mandi Mendez I can attest to their outstanding level of service!  I...

John S

2015-01-23T00:37:48+00:00

John S

As a long-time client of Business Travel and Mandi Mendez I can attest to their outstanding level of service!  I travel for business and I can always count on them to find me the best flights, rental cars and hotels.  They go out of their way to find out what my specific needs are for each trip and then match the arrangements to those needs.  One of the "little things" I appreciate is the detailed itineraries that include all the numbers, addresses, etc. to be able to handle most developing situations.  They have also arranged many vacation trips for my wife and I, with the same high levels of service.  I can't imagine going anywhere else for my travel!
https://btttravel.com/testimonials/one-of-the-little-things-i-appreciate-is-the-detailed-itineraries/

Going Through Business Travel Got Us Better Deals, Insider Treatment And Wound Up Costing Less

My wife and I had been to 40 countries without using a travel agent.  We considered ourselves travel pros or...

Cheryl J

2015-01-23T00:40:29+00:00

Cheryl J

My wife and I had been to 40 countries without using a travel agent.  We considered ourselves travel pros or at least serious amateurs.  We really used Mandi Mendez on something of a whim!  We are converts. Never again will we do all the tedious leg work on our own.  And the biggest surprise of all is that going through Business Travel got us better deals, insider treatment and wound up costing less than we could have cooked up on our own.  Mandi listened.  She learned what we really wanted and made sure we got it. We already have two more trips lined up with Mandi Mendez.  Why did we wait so long?
https://btttravel.com/testimonials/going-through-business-travel-got-us-better-deals-insider-treatment-and-wound-up-costing-less/

She Made Us Feel As Though We Were The Only Ones She Was Taking Care Of

Mandi with Business Travel so effortlessly and efficiently handled our entire trip. Our questions were always answered promptly and she...

Marilyn H

2015-01-23T00:43:18+00:00

Marilyn H

Mandi with Business Travel so effortlessly and efficiently handled our entire trip. Our questions were always answered promptly and she made us feel as though we were the only ones she was taking care of. Mandi was extremely helpful, honest, and so kind. She went above and beyond to ensure that every single detail was handled. We now feel as though she is our very own personal travel specialist and cannot imagine planning a trip without her. 
https://btttravel.com/testimonials/she-made-us-feel-as-though-we-were-the-only-ones-she-was-taking-care-of/

The Owners And Staff Are Great To Work With For All Our Travel Needs

For the past several years we have had the pleasure of working with BT & T on a weekly basis...

Dawn C. - Reno, NV

2015-01-23T00:50:44+00:00

Dawn C. - Reno, NV

For the past several years we have had the pleasure of working with BT & T on a weekly basis for our travel arrangements.  The owners and staff are great to work with for all our travel needs, both business and for fun.  They always are pleasant to work with, are prompt in processing our arrangements and returning calls, go above and beyond making sure our travel needs are what we asked for, and should a change be needed, they always are there to accommodate and help us.  They are also great in suggesting different options, travel routes and itineraries, and help saving us money. Love working with them – especially Angie!
https://btttravel.com/testimonials/the-owners-and-staff-are-great-to-work-with-for-all-our-travel-needs/

Our Main Office

main-office

4879 Kietzke Lane Reno, NV 89509

Contact Information

Telephone:
(775) 324‐1777

E-mail:
info@btttravel.com





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