My wife and I had been to 40 countries without using a travel agent. We considered ourselves travel pros or at least serious amateurs. We really used Mandi Mendez on something of a whim! We are converts. Never again will we do all the tedious leg work on our own. And the biggest surprise of all is that going through Business Travel got us better deals, insider treatment and wound up costing less than we could have cooked up on our own. Mandi listened. She learned what we really wanted and made sure we got it. We already have two more trips lined up with Mandi Mendez. Why did we wait so long?